Your Guest WiFi platform: The smart entry point to the guest journey

Our Guest WiFi platform combines reliable connectivity with a central digital access point to your guests. You decide how access is provided: via a custom-branded portal with flexible login options, or completely seamless via modern standards such as Passpoint / Hotspot 2.0. This creates a consistent, cross-location user experience from the first touchpoint through to repeat visits.

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Once Logged In, Permanently Connected

We create a WiFi experience without barriers. Whether via Free Login, room number, or automated via Passpoint / Hotspot 2.0, devices connect reliably and remain securely and stably connected throughout the entire stay and across locations during subsequent visits, without requiring login again.

Reach Guests Digitally From the First Login

Turn your internet access into an active communication and sales channel. Through the WiFi portal, you can strategically place content, integrate loyalty programs, and enable GDPR-compliant interactions, directly at the moment of login.

Seamlessly Integrated, Perfectly Branded

The platform can be fully adapted to your corporate design and integrated into existing systems, delivering a consistent user experience that seamlessly fits into your operational processes without additional effort in day-to-day operations.

Your Guest WiFi platform: Features at a glance

Flexible Login Methods

Free Login, Room Login (PMS-integrated), Loyalty, or app-based authentication: you choose the appropriate access method for your guests.

API-first platform and integrations

Open, secure APIs enable integration into apps, PMS, and marketing systems for seamless processes and maximum flexibility.

Dedicated WiFi for Conferences

Provide dedicated SSIDs for events, separate from guest and operational networks, ensuring stable connections, defined bandwidth, and controlled access for all participants even during high usage.

Marketing and Advertising Integration

Through the WiFi portal, you can deliver offers, promotions, and partner content directly and strategically to your guests.

Automatic re-login and Hotspot 2.0

Guest devices connect automatically to the network throughout their entire stay and during every subsequent visit to other company locations.

Tracking, analytics, and newsletter integration

Receive analytics on usage data and utilize optional integrations for newsletter subscriptions and marketing systems.

App Integration via SDK

Integration is performed once via an SDK into your app, making WiFi access controllable available directly within your app.

Management and tariff control

Manage your Wi-Fi portals, bandwidth, tariffs, voucher access, or dedicated conference and event networks centrally and in real time.

Our Service for You

Analysis and planning

We analyze your requirements, review existing systems, and develop a customized WiFi and hotspot architecture, resulting in a comprehensive system that optimally supports your processes and provides guests with a seamless experience.

Design and implementation

From network to portal, we implement a fully integrated solution, technically sound, scalable, and immediately operational. You choose the appropriate approach: a white-label solution with tailored colors and logo, or a fully bespoke solution with your own portal design.

Support and Operations

We ensure stable operations, handle updates, and provide ongoing optimization, while delivering analytics on usage and logins and enabling marketing integrations for measurable results and continuous improvement.

Your Guest WiFi platform in action

Portal in Your Own Design

Provide a login portal in your own design that offers guests a consistent brand experience and welcomes them directly upon login.

Loyalty Integration

Loyalty programs can be integrated into the login process, with returning guests benefiting from personalized content and advantages such as higher bandwidth.

Upselling and additional offers

Whether spa, late check-out, or restaurant, additional offers are promoted directly in the WiFi portal, making login a discreet yet effective sales channel.

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Independent Hotels

WiFi Directly in Your App

Through the hotel app, your guests connect directly to the internet, with seamless access to the internet and your services bundled in one central location.

Cross-Location Connection

Once registered, guests remain automatically online across all properties of your chain, thanks to modern Hotspot 2.0 / Passpoint technology.

Flexible Bandwidth

Assign bandwidth strategically to different guest groups - for example, higher speeds for loyalty members or business guests - delivering the appropriate performance for each target group while creating incentives for premium services.

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Chain Hotels

Seamless App Login in Store

Your customers connect directly to WiFi through your app, automatically and without logging in again. Alternatively, WiFi is also available conventionally via an SSID, ensuring access is always guaranteed independent of app usage.

Access is provided through the existing customer account, with profile, wish lists, and status immediately available, enabling direct assignment and forming the foundation for personalized services in the store.

Deliver Offers Strategically

Immediately after login, offers and coupons can be displayed on a defined landing page, keeping messaging relevant to the location and supporting in-store sales.

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Retail

25 Years of Experience

For 25 years, we have been developing connectivity solutions based on our proprietary platform. We integrate infrastructure, systems, and processes into a seamlessly integrated, scalable solution.

+ 45 Countries

We enjoy the trust of customers worldwide—from the USA to Asia, Denmark, and South Africa. Our solutions are currently deployed in over 45 countries and at more than 17,000 locations.

+ 200 Experts

Our team of over 200 experts is active worldwide, with more than 130 in development, operations, and implementation. From Europe to the Middle East and Africa to the USA, we have presence exactly where our customers need us.

Suncani Hvar Case Study

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Our Customers

Let Us Advise You

Would you like to reach guests and visitors strategically through your WiFi portal? We can show you how to meaningfully integrate information, services, and offers into your hotspot solution.

Address

m3connect GmbH  Pascalstraße 18  52076 Aachen 
Germany

Email address

sales@m3connect.de

Let Us Advise You

Would you like to reach guests and visitors strategically through your WiFi portal? We can show you how to meaningfully integrate information, services, and offers into your hotspot solution.

Address

m3connect GmbH  Pascalstraße 18  52076 Aachen 
Germany

Email address

sales@m3connect.de

Why Customers Trust m3connect

Standing still is never an option. We approach our customers' challenges with curiosity, engineering spirit, and genuine passion for connectivity. And if no suitable solution exists, we develop it ourselves.

Our word is our bond. Customers, partners, and colleagues trust us because we only promise what we truly believe in. We act with integrity and always work toward the best long-term outcome.

Connectivity means more to us than technology. We invest in our culture, recognize commitment, and celebrate shared successes. Strengthening our teams and taking social responsibility is a natural part of who we are.

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