Cloud-Based Phone: Better Reachability, Lower Costs
Your VoIP Phone Service: Features & Product Details
Flexible Cloud Telephony
Our cloud PBX replaces traditional phone systems with a virtual, scalable solution. Infrastructure and updates are managed centrally, with no need for complex on-site systems.
Intelligent Call Distribution
With intelligent routing, your calls no longer go unanswered - the phone system automatically detects who is available and connects the caller directly to the right person.
Free Choice of Devices
Whether it’s a browser-based softphone, a traditional desk phone, a smartphone, or analog devices, your team uses the devices that best suit their daily work.
Integration with Existing Systems
Our phone system integrates directly with external systems such as PMS and CRM, enabling more efficient processes, particularly for hotels and companies with specialized workflows.
Phone Systems Without the IT Hassle
We handle monitoring, updates, security, and maintenanc, so your phone system runs reliably in the background without placing any demands on your internal team.
Comprehensive Hospitality Features
Supports typical hotel processes such as call forwarding through the front desk, room extensions, and “Do Not Disturb” settings, keeping communication seamless for guests and staff at all times.
Visibility Into Your Availability
Detailed call statistics and location-based analyses show when and where calls are received, allowing you to identify bottlenecks early and deploy staff effectively.
Flexible Phone Number Management
You can add new phone numbers at any time, including for new locations or international numbers, and your phone system scales with your business.
VoIP Use Cases
Depending on the situation, calls can be routed to the front desk, an office, or mobile devices, ensuring that all inquiries are reliably answered even when staffing levels are low.
Employees can be reached regardless of their location, enabling flexible workflows and more efficient staff deployment.
Phone numbers, devices, and call forwarding settings can be changed quickly, for example during seasonal operations or staff changes, allowing the phone system to scale easily with your business.
Discover our products for independent hotels.
Cloud-based phone systems are managed across all locations via a central platform, eliminating the need for individual systems at each property, reducing on-site infrastructure and operational overhead, and standardizing operations and maintenance.
Calls can be routed centrally or distributed among properties, such as to a reservations desk, allowing for more efficient use of staff and reducing wait times.
Typical hotel functions such as room status, wake-up calls, call forwarding, shared lines (e.g., front desk), and time-based controls come preconfigured and ready to use, allowing hotel operations to be managed efficiently and reliably during normal business hours.
Discover our products for chain hotels.
25 Years of Experience
For 25 years, we have been developing connectivity solutions based on our proprietary platform. We integrate infrastructure, systems, and processes into a seamlessly integrated, scalable solution.
+ 45 Countries
We enjoy the trust of customers worldwide—from the USA to Asia, Denmark, and South Africa. Our solutions are currently deployed in over 45 countries and at more than 17,000 locations.
+ 200 Experts
Our team of over 200 experts is active worldwide, with more than 130 in development, operations, and implementation. From Europe to the Middle East and Africa to the USA, we have presence exactly where our customers need us.
Our Customers
Let Us Advise You
Are you looking to upgrade your phone system or switch to cloud-based telephony? We’ll provide personalized advice and show you how cloud-based telephony can simplify your communication and improve your availability.
Address
m3connect GmbH
Pascalstraße 18
52076 Aachen
Germany
Email address
sales@m3connect.de
Let Us Advise You
Are you looking to upgrade your phone system or switch to cloud-based telephony? We’ll provide personalized advice and show you how cloud-based telephony can simplify your communication and improve your availability.
Address
m3connect GmbH
Pascalstraße 18
52076 Aachen
Germany
Email address
sales@m3connect.de
Why Customers Trust m3connect
Standing still is never an option. We approach our customers' challenges with curiosity, engineering spirit, and genuine passion for connectivity. And if no suitable solution exists, we develop it ourselves.
Our word is our bond. Customers, partners, and colleagues trust us because we only promise what we truly believe in. We act with integrity and always work toward the best long-term outcome.
Connectivity means more to us than technology. We invest in our culture, recognize commitment, and celebrate shared successes. Strengthening our teams and taking social responsibility is a natural part of who we are.
