REWE Group's Digital Growth with m3connect

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Roland Heinen, CSO m3connect

"Future-proof site networking is the foundation for digital business models today. With intelligent SD-WAN architectures and a multi-provider approach, we deliver the flexibility, scalability, and reliability that companies need for sustainable growth."

Challenges

Why the REWE Group Reimagined Its Digital Infrastructure

Standardizing Heterogeneous Branch Structures
The REWE Group operates thousands of stores with widely varying infrastructures and provider landscapes, making centralized control and efficient system administration nearly impossible. A consistent, standardized architecture was essential.
High Bandwidth and Reliability for Digital Services
Digital services such as guest WiFi, mobile payment, self-scanning, or e-commerce connections required stable, high-performance networks. Reliable connectivity needed to be guaranteed, especially in stores with weak xDSL connections, to maintain business operations and a consistent digital guest experience.
Rapid Integration of New Locations and Services with Minimal Effort
New digital services needed to be deployable quickly across all markets without significant technical effort or on-site IT staff, requiring a scalable, centrally managed SD-WAN architecture.

Results

How the REWE Group Benefits from Its Modernized Infrastructure Today

Unified Networking Across Over 7,000 Locations

More than 7,000 locations benefit from a multi-provider SD-WAN delivering high bandwidth and reliability through integrated provider structures, the incorporation of new and existing lines, and LTE backup – even at locations that previously had weaker connectivity. All services are bundled within a single platform, supporting efficient and reliable operation with minimal transformation and operating costs.

High-Performance Guest Wi-Fi as a Communication Platform

The guest WiFi welcomes visitors with a free login and a branded portal page in the REWE look and feel, linking to current offers, recipes, and the REWE app. Store information, opening hours, weekly offers, regional assortments, and other service information are also accessible. Performant and versatile, guest Wi-Fi has become a central communication channel to the customer.

Maximum Reliability and Bandwidth

Integrating business systems and critical processes demands maximum availability and reliability. m3connect has tailored network configurations to customer requirements, laying the foundation for stable and reliable operation, while the multi-provider strategy delivers optimal connectivity and bandwidth at every location.

How the Solution was Implemented

m3connect supports REWE digital with advanced site networking that drives digital business development, reduces operating costs, and makes results measurable through transparent dashboards.

The first SD-WAN implementation laid the foundation for an efficient and future-proof communication infrastructure. m3connect’s fully managed service keeps operations running smoothly through closely coordinated processes, establishing the groundwork for further optimization and expansion of the SD-WAN.

Solutions and Technologies Deployed

Multi-Provider SD-WAN Site Networking

Multi-provider SD-WAN enables flexible, cross-site networking and forms the foundation for a high-performance, future-proof communication infrastructure.

LTE Backup for Failover Protection

Automatic LTE fallback keeps operations running even in the event of a primary internet connection failure.

All-IP infrastructure with VoIP

The transition to All-IP and VoIP replaces existing ISDN structures, improves performance, and enables a reduction in operating costs.

Dashboard

Network performance, bandwidths, and system status are monitored transparently via the central dashboard, supporting compliance with service level agreements.

Guest WiFi

Guest WiFi creates direct digital access to the end customer, supports customer loyalty, and serves as a central communication and service channel.

Integration of Core Services and Applications

The connection of payment, ordering, and other systems enables end-to-end digital processes and supports the transformation into a digital retail company.