From Out-of-the-Box to Customised
Digital Convenience:
Inform, entertain and connect on WiFi basis
Best-In-Class WiFi
secure, reliable and fast Wi-Fi
As a WISP (wireless internet service provider) we offer secure and reliable WiFi networks for your clients, guests or patients, completely tailored to your requirements. Profiting from long-standing experience, we are experts in this field. Our cloud-based, individually adaptable, full-service WiFi platforms: Technology you can count on! We are offering best-in-class WiFi with carrier grade network components – MPLS, VPN, fiber connection – tailored to your specific needs.
Location Based Services
Location-based information for your clients
You want to provide your clients with additional information at certain locations? Location-based services allow you to do just that. Publish location-based campaigns using WiFi while gaining insight in your clients’ and how much time they spend in different locations using heatmaps. Integrate iBeacons and send content to your clients’ mobile devices.
Digital Signage
Keeping your clients informed
Keep abreast of the times and use new technologies such as DS (digital signage) to market yourself as an innovative business. Use visual messages to contact your clients and promote your campaigns, using all the screens at your location. Administer an unlimited number of end devices using one single platform.
Guest Infotainment Services
Design an individual welcome portal for your guests
With just a few clicks, using the integrated CRM, you can adapt your guest infotainment system (GIS) to your corporate design, integrate campaigns and tailor it to your specific needs. Apart from VoD, we also offer screen mirroring integration so clients can display their own content.
WiFi Analytics
Keep track of everything – anywhere, anytime
We ensure that you will never miss anything. Our WiFi analytics solution enables you to analyse client data in real time. This will allow you to understand your clients even better and further improve customer experience.
VoIP
Secure and reliable communication using VoIP
Our virtual VoIP telephone platform allows you to adjust rates for local, national and international landline and mobile calls. Interconnected VoIP networks allow phone calls between all your sites free of charge. International calls in particular can be made at very low rates.
Your Guest’s Digital Convenience
Hospitality
Connect to
Your Customer.
Retail
Inform Your Clients Using WiFi
Finance
WiFi – Using Any Device, Anywhere, Anytime
Transportation
Keep Your Patients Informed – Conveniently and Securely
Healthcare
Let Your Convention Become an Experience
Fairs & Conventions
m3connect – From WiFi Pioneer to Market Leader
Since 2001, we have become one of the biggest wireless internet service providers in Europe and as a technology leader we operate offices in Aachen, Munich, Karlsruhe, San Francisco, Sibenik and the United Arab Emirates.
IHG Technology Conference 2025: m3connect as Platinum Sponsor
From April 28 to 30, 2025, m3connect will be attending the IHG Technology Conference EMEAA West at the InterContinental Istanbul as a platinum sponsor.
As a trusted partner, we have been supporting the implementation of IHG Connect across Europe, the Middle East, and Africa for many years. With experience from numerous projects, we are well-acquainted with the technical requirements, standards, and processes within the IHG Group. We support hotels in deploying and operating cloud-based, centrally managed network infrastructures. In doing so, we implement standardized network concepts that provide a consistent infrastructure across IHG – reliable in operation and designed for scalability and future growth.
The IHG Technology Conference is a great opportunity to engage directly with IHG stakeholders, share experiences, gain new perspectives, and initiate joint developments.
Our General Manager EMEA, Jeroen Wisse, will present insights into our work with IHG Connect. His session will focus on key network requirements and common challenges in international rollouts – particularly around integration, scalability, and operational reliability. Our long-standing experience with IHG’s technical standards and internal processes forms the foundation for these solutions – and will be illustrated through concrete examples from practice.
We look forward to engaging with project managers and technical stakeholders who are shaping the digital infrastructure of the IHG Group – and creating long-term value in the process.
Over 140 joint projects between B&B HOTELS and m3connect in 2024
Efficient IT Solutions as the Key to Success
Aachen, March 13, 2025 – B&B HOTELS is growing rapidly and relying on innovative technologies to support its expansion. In close partnership with m3connect, B&B HOTELS is optimizing its IT infrastructure and digital processes, utilizing the “Hotel in the Box” solution for fast, secure, and efficient IT integration at new locations.
B&B HOTELS has established itself as one of the leading hotel groups in the value-for-money segment. With a clear vision and an impressive expansion strategy, the hotel chain has positioned itself not only as a favorite for budget-conscious travelers but also as a benchmark for quality and modern hotel concepts.
Since opening its first hotel in Germany in 1998, B&B HOTELS has continuously pursued growth. In 2024, the company reached a major milestone: over 850 hotels across Europe—including Germany, Austria, Italy, and the United Kingdom—were successfully opened or acquired. Particularly in Germany and Austria, the hotel chain continues to pursue ambitious plans, aiming to operate 400 hotels by 2030.
Technological Advancement in 2024: B&B HOTELS Relies on Its Partnership with m3connect
This success is built not only on a strong brand and concept but also on a robust, scalable IT infrastructure that enables B&B HOTELS to meet the demands of modern hospitality. This is where m3connect comes in—a long-standing partner supporting B&B HOTELS in digital transformation and efficiency improvements.
Since 2019, m3connect has been the IT partner of B&B HOTELS, providing a comprehensive range of services from a single source. Their solutions include high-performance WiFi installations, VoIP systems, TV integration, and SD-WAN, all tailored to B&B HOTELS’ requirements. Together, the two partners developed the “Hotel in the Box” solution, which enables a fast and reliable IT integration for new locations.
This all-in-one system consolidates key IT components into a compact network cabinet, including access gateways, RUCKUS switches, UPS systems (uninterruptible power supply), and an LTE modem for a stable, fail-safe internet connection. Additionally, the “Hotel in the Box” solution meets B&B HOTELS’ high-security requirements, ensuring comprehensive network protection. The network cabinet is pre-configured and tested by m3connect, so when it arrives at a B&B HOTELS site, it only needs to be connected to be operational. This minimizes time and costs, reduces technical efforts, and ensures seamless integration of new hotels into the existing IT infrastructure.
Maximum Efficiency: Fast Integration of New Locations
A standout example of this successful collaboration is the rapid connection of 30 hotels to the B&B HOTELS network within a very short time. On one particular day, eight hotels were successfully integrated simultaneously. This project demonstrates how effectively the “Hotel in the Box” solution is deployed in daily operations and how m3connect actively supports B&B HOTELS’ ambitious growth strategy with innovative IT solutions.
“2024 was a great year for our collaboration with B&B HOTELS: over 50 acquisitions, more than 30 renovations, over 30 new locations in Italy, and many other successful projects,” says Karlo Bjelic, Account Manager at m3connect. “With innovative concepts like ‘Hotel in the Box’ and a trusted partnership, we demonstrate how technology can drive growth and efficiency in the hospitality industry.”
As one of Europe’s largest Wireless Internet Service Providers, m3connect supports approximately 17,000 locations in over 27 countries worldwide. For more than 20 years, m3connect has been a pioneer in cloud technologies, continuously expanding its proprietary platform. Utilizing cutting-edge technologies such as WiFi, private LTE, and 5G, alongside solutions like SD-WAN and digital applications, m3connect delivers flexible and scalable solutions tailored to the needs of the hospitality industry.
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Hotel in the Box – The Smart Solution for a Modern Hotel Network
With B&B HOTELS’ rapid expansion, the need arose for a hotel network that combines resilience, failover security, flexibility, and scalability. The goal was to handle increasing bandwidth demands while seamlessly integrating new locations and applications.
Together with m3connect, B&B HOTELS developed a powerful network that advances the hotel chain’s digital transformation. It features intelligent and redundant data center networking, a flexible SD-WAN (Software-Defined Wide Area Network), an LTE-based backup solution, and a centralized structure with effective multi-provider management.
At the heart of this development is the “Hotel in the Box” solution, which integrates all essential components into a compact network cabinet. Gateways, core switches, backup systems, as well as PCs, printers, and thin clients, are pre-installed, tested, and shipped as a ready-to-use package. This solution was developed in close collaboration with B&B HOTELS to address space constraints and logistical challenges efficiently while simultaneously reducing costs.
The pre-configured and tested network cabinets are delivered as a complete solution. On-site, technicians no longer need to unpack, install, and configure individual components—the cabinet simply needs to be connected and is immediately operational. This significantly accelerates setup and ensures a seamless integration of new hotels into the existing IT infrastructure.
The “Hotel in the Box” Solution: Efficient and Future-Oriented
The “Hotel in the Box” solution is a prime example of efficient, future-proof IT infrastructure, helping B&B HOTELS navigate the challenges of a dynamic market. Thanks to this solution, 30 hotels were integrated in record time—with eight hotels going live on a single day. This level of efficiency is key to keeping pace with B&B HOTELS’ rapid expansion.
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Since 2001, m3connect has become one of Europe’s largest Wireless Internet Service Providers, with offices in Aachen, Karlsruhe, Munich, San Francisco, the United Arab Emirates, and Šibenik (Croatia). Supporting around 17,000 locations across 27+ countries, m3connect has been at the forefront of cloud technologies for over two decades, continuously expanding its proprietary platform.
As a technology leader, m3connect provides best-in-class wireless internet connectivity with flexible designs. The company works with state-of-the-art technologies such as WiFi, private LTE, and 5G, offering innovative software solutions like SD-WAN and various digital applications. Its comprehensive service portfolio includes Digital Signage, Guest Infotainment Systems, VoIP, VoD, and Location-Based Services. m3connect is not just an integrator but a platform developer, ensuring seamless integration into customers’ existing processes.
B&B HOTELS is one of the most important economic hotel groups in Europe. Founded in Brest in 1990, the group has a network of more than 850 hotels in 17 countries in Europe, Brazil and America. B&B HOTELS is positioned in the Value for Money sector and aims to offer its customers comfort and quality at the best value for money. B&BHOTELS has been present on the German market since 1998 and is currently represented with over 220 hotels in more than 110 cities. Further information can be found at bbhotels.com.
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Press Contact – m3connect
Emina Iljazovic
Marketing & Communications Manager
m3connect GmbH
Pascalstraße 18
52064 Aachen
Tel.: +49 241 980 986 167
E-Mail: e.iljazovic@m3connect.de
For publication or editorial use, please send a copy or notification with a link to e.iljazovic@m3connect.de.
m3connect at IHTF Europe 2025
Visit us from March 18-20 at IHTF Europe 2025 | 📍 Booth 28 & 29
The hospitality industry is facing growing challenges—rising guest expectations, digital transformation, and the need for efficient processes. m3connect provides the technological foundation to future-proof hotels. At the International Hotel Technology Forum Europe 2025, we will showcase solutions that integrate networks, IT management, and entertainment into a powerful, unified concept.
Our comprehensive IT solutions for hotel chains
- End-to-end network solutions: Hotels need stable, high-performance networks. We design tailored concepts, implement them, and manage ongoing operations. The result: higher efficiency, less effort, and optimized costs.
- Technical infrastructure for modern hotel management: From routers and access points to TV systems and headend stations, we provide everything hotels need for a secure, stable, and connected IT infrastructure, ensuring seamless interaction between all components.
- Cloudification and virtualization: Less hardware, more control. We seamlessly integrate cloud solutions into existing networks, giving hotels greater flexibility and scalability. Virtualizing applications enhances security while reducing physical infrastructure needs.
- Developing IT standards & ensuring long-term optimization: Standardized IT enables consistent service quality, simplified maintenance, and streamlined processes across all locations. We create customized IT standards that align with hotel processes, operational needs, and growth strategies—ensuring they work long-term and continue evolving.
- Unified IT standards for efficiency and scalability: A standard is only valuable when consistently implemented. We ensure that all locations follow the same IT guidelines, optimizing processes and reducing operational costs sustainably.
- Our conn4 solution: Centrally manage WiFi, infotainment, VoIP, and digital signage while delivering personalized content for a seamless, connected hotel experience.
Introducing our new TV portal
At IHTF Europe 2025, we are also introducing our new TV portal. We look forward to discussing industry trends, exchanging insights, and hearing your feedback!
📍 Visit us at Booth 28 & 29.
m3connect at IHTF MENA 2025: Innovation for the Hotel Industry
On February 11th and 12th, 2025, m3connect will be participating in the International Hotel Technology Forum Middle East & North Africa (IHTF MENA) at the JW Marriott Hotel Marina in Dubai. The event brings together leading technology providers and decision-makers from the hotel industry in the EMEA region to present innovative and forward-thinking solutions.
Our Contribution to the Future of Hotel Technology:
At IHTF MENA, m3connect will present a versatile portfolio that helps hoteliers optimize their processes, reduce costs, and enhance the guest experience sustainably.
Our Competencies at a Glance:
IT Networking: With our holistic approach, we provide customized network solutions – from planning to implementation. We develop a tailored concept and manage the entire process, from setup to ongoing operation. This ensures maximum efficiency and significant cost savings.
Technical Equipment: We offer everything your hotel needs: from the right hardware, routers, and access points to modern TV systems and advanced headend systems. Our solutions are based on innovative technologies that not only improve the guest experience but also make operational processes more efficient.
Cloudification and Virtualization: We seamlessly integrate cloud applications into your network and offer flexible and scalable solutions. Additionally, we enable the virtualization of your applications in our own data centers to further enhance security and flexibility.
Implementation of IT Standards: By implementing standardized IT concepts, we improve the efficiency of your network structure and enable easy management, maintenance, and troubleshooting. These standards ensure consistent quality and contribute to resource savings and cost reduction.
Development of Standards: As your partner in optimizing hotel processes, we advise you on developing standards tailored to your needs. Together, we implement these standards to ensure smooth operations across all locations. Even after implementation, we remain by your side to ensure long-term success.
Our All-in-One Solution for Your Guest Experience: With conn4, our solution specifically designed for the hospitality industry, you can manage guest Wi-Fi, infotainment, VoIP, and digital signage centrally via an easy-to-use dashboard. The integrated Content Management System (CMS) allows you to create marketing campaigns effortlessly and display them on all hotel devices as well as guest devices.
A first look at our new TV portal: We are also presenting our new TV portal for the first time and look forward to discussing it with you and hearing your thoughts.
Meet Us in Person!
Our solutions are already successfully used by leading hotel chains such as AccorInvest, B&B Hotels, Marriott, and many other renowned companies. Get inspired and learn on-site how your hotel processes can be optimized.
📅 Date: February 11-12, 2025
📍 Location: JW Marriott Hotel Marina, Dubai
We look forward to speaking with you!
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Business Intelligence WiFi
Find out more about your clients
Integrate a social media login option such as Facebook into your captive portal. This not only increases convenience for your customers but also provides you with more information. Your customer will be forwarded directly to your company’s Facebook site and can share with his network that he is staying with you. This allows you to expand your reach through personal recommendation by your customers.