28.08.2024

m3connect becomes IT partner for the first TRIBE Hotel in Germany

As the IT partner of the Chocolate on the Pillow Group, we are pleased to announce that we will immediately take over the operations of the TRIBE Hotel in Baden-Baden. Under the leadership of the Chocolate on the Pillow Group and as part of the Accor Group, TRIBE Hotels aims to establish itself as a leading provider in the lifestyle hotel industry with over 50 hotels in various European cities. Their main focus is on creating innovative travel experiences that meet the needs and expectations of modern travelers—functional, stylish, design-oriented, and with a balanced price-performance ratio.

A significant step in implementing this expansion strategy is the upcoming opening of the first TRIBE Hotel in the German-speaking region in Baden-Baden. We are proud to be providing the technical infrastructure for this hotel.

Our responsibilities range from providing Wi-Fi and LAN connectivity to implementing state-of-the-art television and entertainment solutions, including an IPTV headend and a satellite system. Network security is our top priority, which is why we use redundant core components to ensure failover safety.

However, our service offering goes far beyond technical implementation. We provide TRIBE Hotels with comprehensive network monitoring and reliable support to ensure smooth operations in the long term.

Digitalization is also an essential part of the TRIBE strategy. The focus is particularly on automation to ease the burden on guests and offer contemporary amenities, such as digital check-in and electronic hotel payment processing. These measures are intended not only to increase efficiency but also to give TRIBE Hotels staff more freedom to focus on guests and make their stay more personalized.

We are proud to contribute to the realization of this special hotel project and look forward to supporting TRIBE Hotels in providing their guests with an outstanding travel experience.

© The Chocolate on the Pillow Group